Privacy Policy
Last updated: January 27, 2026
At Scoopy Pro ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.scoopypro.com (the "Site"). Please read this policy carefully. By using the Site, you agree to the terms of this Privacy Policy.
SMS Terms and Conditions
Opting In
If you choose to opt-in to SMS communications from Scoopy Pro, you will receive text messages at the mobile number you provide. These messages might include information related to Scoopy Pro as well as information related to your service appointments and account.
Consent to Receive Messages
You understand that consent to receive messages is not a condition of purchase or use of Scoopy Pro's services. Messages may include, but are not limited to, appointment confirmations, service updates, and reminders.
Message Frequency
Message frequency may vary.
Message and Data Rates
Standard message and data rates may apply depending on your carrier.
Opting Out
You may opt out of receiving SMS messages at any time by replying with STOP to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
Help and Support
If you need assistance or have questions about our SMS service, reply with HELP to any SMS message you receive, or contact our customer support team at info@scoopypro.com.
Confidentiality
We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. However, for operational purposes, your name and mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they provide to Scoopy Pro.
Email Communications Terms and Conditions
Types of Email Communications
When you create an account or subscribe to Scoopy Pro services, you will receive the following types of email communications:
Transactional Emails
These are emails necessary for the delivery and management of your service, including:
- Appointment confirmations and reminders
- Service completion summaries
- Invoices and payment receipts
- Account activation and password reset emails
- Subscription change confirmations (plan changes, cancellations, pauses)
- Important service alerts
Transactional emails cannot be opted out of while you maintain an active account, as they are required for service delivery.
Promotional Emails
Occasionally, we may send promotional content to existing customers, including seasonal offers and discounts, referral program announcements, new service notifications, and company updates. You may opt out of promotional emails at any time.
Opting Out of Promotional Emails
You may opt out of receiving promotional emails at any time by clicking the "Unsubscribe" link at the bottom of any promotional email, or by contacting us at info@scoopypro.com. We will process your opt-out request within 10 business days. Opting out of promotional emails will not affect your receipt of transactional emails related to your active service.
Email Data Handling
Your email address will not be sold, rented, or shared with third parties for their marketing purposes. We use Amazon Web Services Simple Email Service (AWS SES) to deliver our emails. Your email address may be shared with AWS solely for the purpose of delivering communications on our behalf. We include a List-Unsubscribe header in all promotional emails for easy one-click unsubscription.
1 Information We Collect
1.1 Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Other voluntarily provided info
1.2 Non-Personal Information
- IP address
- Browser type and version
- Operating system
- Pages visited & timestamps
- Referring website addresses
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site. You can manage your cookie preferences through your browser settings.
2 How We Use Your Information
3 Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.
We may share your information in these limited circumstances:
- 1 With service providers who assist in operating our Site (e.g., hosting providers, payment processors, email delivery services such as Amazon Web Services)
- 2 To comply with legal obligations or respond to lawful requests
- 3 To protect our rights, property, or safety and those of others
4 Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5 Your Choices
Access & Correction
Request access to or correction of your personal information
Opt-Out
Opt out of promotional communications anytime
Cookie Preferences
Manage cookie settings through your browser
To exercise these rights, contact us at info@scoopypro.com
6 Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Review their privacy policies.
7 Children's Privacy
Our Site is not intended for individuals under 13. We do not knowingly collect personal information from children.
8 Policy Changes
We may update this Privacy Policy from time to time. Changes are effective immediately upon posting.
Contact Information
Scoopy Pro — Professional Pet Waste Removal
PO Box 1081, Montgomery, TX 77356
Thank you for trusting Scoopy Pro with your information. We are committed to safeguarding your privacy.